If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.
How can I track my order?
Once your order is dispatched, you’ll receive tracking details via email or SMS so you can follow your order in real time.
Can I change my delivery address after placing an order?
Address changes are possible only if the order has not yet been shipped. Please contact us as soon as possible for assistance.
Order And Payments
What are the payment options available?
We accept Credit/Debit card, Net Banking, UPI, Cash on Delivery (for India) and other secure online payment options available at checkout.
How do I redeem a coupon/gift card?
Once you have shortlisted the product you wish to buy. You can enter the discount/coupon code or enter your gift card code, click on Apply Code, and follow the rest of the instructions to place your order.
What payment methods are accepted?
If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.
Product Condition & Product Care
Our jewellery is anti tarnish and water resistant?
Our products are anti-tarnish, with a little care, you jewellery will last longer! Regular use of water on jewellery - like showers, swimming etc, should be avoided, however little water will not tarnish the jewellery. we have included the care instructions in our jewellery care guide.
Can I use BelleFaux's product on daily basis.
BelleFaux's anti-tarnish feature, you can confidently wear your jewelry daily without concerns about it losing its shine or luster over time.
Is your jewellery hypoallergenic?
Most of our pieces are crafted to be skin-friendly. However, if you have sensitive skin, we recommend checking product descriptions or reaching out to us before purchase.
